You've been gifted one free session of therapy

Yes! Your first session is on us. Think of it as a no-pressure way to get started with care through Rula.

We will not bill your insurance for the first visit. However, during registration, we ask for your insurance information so we can let you know how much your sessions would cost after your first free session is complete and so you can match with a provider that is covered by your insurance.

To book with a provider and redeem your first free session, first click your referral link (sent to you via email). You’ll be directed to a new page where you’ll be prompted to provide some information about yourself, including your location and insurance carrier. From there, you’ll be able to browse a curated list of providers that match your needs and preferences. Once you pick a provider, you’ll be prompted to complete registration to confirm your appointment.

Providers in Rula’s network are available to meet via live video as soon as tomorrow.

No, you do not need a cost estimate before booking, as your first session is free. As a benefit to using Rula, we’ll contact your insurance carrier and provide you with an estimate of your per-session cost (after your free session), prior to your first appointment.

After your first free session, you can decide to continue meeting with the same provider, switch providers, or explore a different care type. Prior to your first appointment, Rula will provide you with a breakdown of your expected cost per session so you know what you can expect to pay for therapy.

Rula patients typically pay $15 per session, although your individual cost may vary based on your insurance benefits and deductible. As a benefit of using Rula, we’ll contact your insurance carrier and provide you with an estimate of your per session cost before your first appointment!

You will not be charged anything upfront. Rula will apply a fee to the account of a patient when they miss an appointment (i.e., a “no-show”) or cancel an appointment within 24 hours of the appointment start time (i.e., a late cancellation). Rula’s “no-show” and late cancellation fees are as follows:

• Therapy appointments: $99 

• Psychiatry appointments: $150

Important: These fees are not covered by insurance and must be paid before your next appointment. Repeated no-shows within a 12-month period may result in termination of care.

Although Rula is in-network with most major insurance plans, we understand that not everyone is covered by insurance. Rula offers a cash rate of $150/session for individual therapy and $165/session for families or couples. The cash rate for psychiatry sessions is $225 for an initial 60-minute intake session and $175 for 30-minute follow-up sessions. You can also use your HSA (Health Savings Account) or FSA (Flexible Savings Account) to cover out-of-pocket expenses.

Yes! You can use your HSA (Health Savings Account) or FSA (Flexible Savings Account) to cover out-of-pocket expenses. You’ll have the option to enter your card as the payment method on file, or you may submit a receipt to your HSA/FSA provider for reimbursement.

Yes, you can. When you schedule your first appointment with a provider, we automatically hold the next 5 appointment slots for you. You can also browse other providers covered by your insurance.

Please be sure to log in to your patient portal here and cancel your remaining appointments at least 24 hours before the appointment time to avoid any no-show fees.

Rula’s network of 21,000+ licensed providers represent more than 100 clinical specialties and a diverse range of backgrounds — making it easier to find the care you need. Once you provide us with some basic information, we’ll generate a curated list of in-network therapists who are licensed in your state and accepting new patients. From there, you can filter by what matters most to you and explore individual biographies until you find a match.

Please check your spam inbox and look for a “Verification of Benefits” email. Your cost estimate details will also be available in your Rula patient portal under the Insurance tab.