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RULA HEALTH

WEBSITE AND MOBILE APP TERMS OF USE

Last Updated: May 2026

Please read these Terms of Use (“Terms”) carefully, as they govern your access to and use of the website located at https://www.rula.com (the “Website”), the Rula Patient mobile application (the “Mobile App”), and related online services operated by Path CCM, Inc. d/b/a Rula Health (“Rula,” “we,” “us,” or “our”). By accessing or using the Website or the Mobile App, you agree to comply with and be bound by these Terms. Your acceptance of these Terms is a condition of your access to and use of the Website and the Mobile App.

These Terms of Use apply to your access to and use of the Website, the Mobile App, and all features and services made available through them, including patient registration, appointment scheduling and management, “Find Care” functionality, provider application features, and patient-provider messaging. These Terms do not apply to the Rula Patient Portal or the Rula Provider Portal, each of which is governed by separate terms of use. If you are seeking to use the Rula Patient Portal or the Rula Provider Portal, please refer to the applicable separate terms of use available at the hyperlinks set forth in the previous sentence.

By visiting the Website or the Mobile App, you acknowledge that you have read and understood these Terms in their entirety and agree to be bound by all provisions of these Terms and our privacy policy (“Privacy Policy”). If you do not agree to be bound by these Terms and our Privacy Policy, you are not authorized to access or use our Website, Mobile App, or their services. The Terms do not apply to the provision of medical care or treatment. Rula provides non-clinical administrative services to certain physician-owned entities that deliver healthcare services including: SUD Specialty Group – CA, Mental Health Specialty Group, P.A., Mental Health Specialty Group NJ, PC, and Mental Health Specialty Group KS, P.A. (collectively, the “Group”). The independent medical practices that comprise the Group engage a network of U.S.-based, licensed healthcare providers (“Providers”) to furnish clinical consultations, treatment, and other healthcare services.

The Group, through its Providers, is solely responsible for providing your care. The Group’s Notice of Privacy Practices (“NOPP”) explains how your health information is used and disclosed. For portions of the Website and the Mobile App, and their functions and services that generate, collect, transmit, or retain your protected health information (“PHI”), the NOPP will govern how your PHI is used and disclosed. The NOPP applies to the Group’s provision of medical care and treatment through its Providers, as well as your use of the Rula Patient Portal. You should carefully review the NOPP, which is available here: https://www.rula.com/privacy-practices/. 

GENERAL WEBSITE AND MOBILE APP TERMS

The following terms apply to all visitors and users of the Website and the Mobile App, regardless of whether you register as a patient or Provider. These provisions set out the general rules for accessing and using the Website and the Mobile App, including eligibility requirements, permitted uses, ownership of content, and important limitations of liability. By continuing to browse, access, or use the Website or the Mobile App, you agree to comply with these general provisions, which are designed to protect both users and Rula and to ensure that the Website and the Mobile App remain safe, secure, and lawful platforms.

Access and Use

Subject to your compliance with these Terms, Rula grants you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Website, the Mobile App, and their content for your personal, non-commercial purposes only. You agree not to:

• Copy, reproduce, distribute, modify, create derivative works of, publicly display, or publicly perform any portion of the Website or the Mobile App, except as expressly permitted by these Terms.

• Use any data mining, scraping, or similar data-gathering or extraction methods.

• Attempt to gain unauthorized access to any portion of the Website or the Mobile App, other accounts, computer systems, or networks connected to the Website or the Mobile App.

• Use the Website or the Mobile App in any manner that could interfere with their proper operation or with any other person’s use of the Website or the Mobile App.

• Use the Website or the Mobile App for any unlawful, fraudulent, or harmful purpose, or in any way prohibited by these Terms.

All rights not expressly granted to you in these Terms are reserved by Rula and its licensors. Nothing in these Terms transfers to you any ownership or other intellectual property rights in or to the Website, the Mobile App, or their content.

Intellectual Property Rights

The Website, the Mobile App, and all of their contents and functionality, including text, data, software, images, video, audio, logos, trademarks, service marks, source code, and other materials (collectively, the “Content”), are owned by Rula, its licensors, or other providers and are protected by United States and international intellectual property laws. You may not use Rula’s names, logos, trademarks, or other proprietary information without Rula’s express written permission. Any unauthorized use of the Website, the Mobile App, or Content will result in termination of your right to use the Website and the Mobile App and may violate copyright, trademark, and other laws.

No Third-Party Rights

Unless expressly stated in these Terms, nothing in these Terms is intended to create any rights, obligations, duties, or remedies in any person other than you, Rula, the Group, or the Providers. These Terms do not relieve or discharge any obligation or liability that a third party may have to you, Rula, the Group, or the Providers, nor do they grant any third party the right of subrogation or a cause of action against you, Rula, the Group, or the Providers. The Website, Mobile App, and their features are provided solely for your benefit and may not be relied upon by any third party.

Dispute Resolution; Arbitration Agreement

We strive to work in good faith to resolve any concerns you may have about the Website or the Mobile App. If you have an issue, please first contact our customer service team. In some cases, however, a resolution may not be possible.

You and Rula agree that any dispute, claim, or controversy arising out of or relating to these Terms or your access to or use of the Website or the Mobile App, including any services ordered, scheduled, or accessed through the Website or the Mobile App, will be resolved by binding arbitration rather than in court. Arbitration is conducted before a neutral arbitrator instead of a judge or jury, is generally less formal than a lawsuit, and is subject to limited court review. The arbitrator may grant any remedies available in court but must apply the relevant substantive law. By agreeing to these Terms, you and Rula waive the right to a jury trial or to participate in a class action. This arbitration provision will survive termination of these Terms and your relationship with Rula. Before starting arbitration, the party wishing to bring a claim must first send a written notice (“Notice”) by certified mail. Notices to Rula should be sent to Path CCM, Inc. d/b/a Rula Health, Attn: Legal Notice, 5201 Great America Parkway, Suite 320 PMB #234, Santa Clara, CA 95054 or legal@rula.com. If Rula wishes to bring a claim, notice will be sent to your last known address in our records. The Notice must describe the nature and basis of the claim, and the specific relief sought (“Demand”). If the parties do not resolve the claim within thirty (30) days after the Notice is received, either party may commence arbitration or file a claim in small claims court.

The arbitration will be administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules and Supplementary Procedures for Consumer-Related Disputes, as modified by these Terms, and will be governed by the Federal Arbitration Act. The AAA’s rules are available at www.adr.org or by calling 1-800-778-7879. Unless you and Rula agree otherwise, arbitration hearings will take place in the county of your billing address (or, if you reside outside the U.S., in your country of residence at a location reasonably convenient to you). If your claim is for $10,000 or less, you may choose whether the arbitration will be conducted solely on documents, by telephone, or by an in-person hearing. Claims over $10,000 will be handled under the AAA rules regarding hearings. The arbitrator will issue a written decision explaining the essential findings and conclusions.

If the arbitrator awards you more than the value of Rula’s last written settlement offer made before the arbitrator was appointed (or if no offer was made), Rula will pay you the award or $1,000, whichever is greater. Except as provided in these Terms, payment of all filing, administration, and arbitrator fees will be governed by the AAA rules. Each party is responsible for its own attorneys’ fees unless the arbitrator awards fees under applicable law.

YOU AND RULA AGREE THAT CLAIMS MAY ONLY BE BROUGHT IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING. UNLESS BOTH YOU AND RULA AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.

If this arbitration agreement is found to be unenforceable, then the entirety of this section will be null and void, and any claims must be brought exclusively in the state or federal courts located in Los Angeles County, California. In such cases, both you and Rula waive the right to a jury trial.

User Eligibility and Access

To use the Website and the Mobile App, you must meet the following eligibility requirements:

Age Requirement

The Website and the Mobile App are intended for use by individuals who are at least eighteen (18) years old, including parents and legal guardians managing care on behalf of minors. Individuals under eighteen (18) may not register for an account or otherwise directly access or use the Mobile App. However, minors may receive services from Providers through accounts established and managed by a parent or legal guardian who is at least eighteen (18) years old. Parents and legal guardians are solely responsible for supervising and managing a minor’s use of services available through the Website or the Mobile App, including all account activity, communications, and information submitted in connection with the minor’s care. If we learn that personal information has been collected from a minor in a manner inconsistent with these Terms, we will take appropriate steps to delete or restrict such information. If you believe such information has been collected, please contact us using the information provided in the “Contact Us” section of these Terms.

Lawful Use

You may use the Website and the Mobile App only for lawful purposes and in compliance with these Terms. By accessing or using the Website or the Mobile App, you represent and warrant that you are not located in a jurisdiction where access to or use of the Website or the Mobile App is prohibited, and that you are not barred under any applicable laws from using the Website or the Mobile App. Rula may suspend or terminate your access to the Website or the Mobile App at any time if you violate these Terms, if we reasonably suspect fraudulent, unlawful, or unauthorized activity, or as otherwise permitted under these Terms.

Third-Party Services

The Website and the Mobile App may enable access to or contain links to Rula’s and/or third-party websites, services and resources, including social media sites (collectively, “Third-Party Services”). These Third-Party Services are provided for your convenience only. Rula does not control and is not responsible for the content, availability, accuracy, or practices of any Third-Party Services, and the inclusion of a link or access point does not imply Rula’s endorsement or approval. 

Rula may also use cookies, pixels, analytics tools, and similar technologies to operate, maintain, and improve the Website and the Mobile App and to provide a tailored user experience. The use of such technologies is governed by our Privacy Policy. Rula’s use of these tools does not constitute acknowledgment, approval, or authorization for any third party to independently access, read, or use data collected through the Website and Mobile App. Rula does not intentionally assist or encourage any third party in violating the California Invasion of Privacy Act (CIPA) or any similar law, and any collection or use of data by third parties is subject to their own privacy practices and policies.

Your use of Third-Party Services is entirely at your own risk and is subject to the terms, conditions, and privacy policies of those third parties. Rula shall not be liable for any damages, losses, or claims arising from your use of, or reliance on, any Third-Party Services. You are solely responsible for ensuring that your use of Third-Party Services complies with all applicable laws and regulations. Rula reserves the right to modify, suspend, disable, or remove access to any Third-Party Services at any time without notice or liability. Details on how we may share personal information with third parties, including service providers, are set forth in our Privacy Policy.

User Content and Data

The Website and the Mobile App may allow you to share text, comments, feedback, files, images, messages, responses to exercises or assessments, or other materials (“User Content”). You retain ownership of any User Content you submit, but by providing User Content through the Website or the Mobile App, you grant Rula a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, display, adapt, modify, and share such User Content as necessary to operate, maintain, improve, and provide the Website, the Mobile App, and related services, or to promote Rula’s services, subject to applicable law and our Privacy Policy.

You represent and warrant that you have all necessary rights to provide your User Content and that your User Content and communications through the Website or the Mobile App do not violate these Terms, infringe the rights of any third party, or contain any unlawful, abusive, threatening, harassing, defamatory, fraudulent, harmful, malicious, or otherwise inappropriate material, including viruses, malware, or other harmful code.

You are solely responsible for your User Content and communications, and for any consequences arising from your submission, posting, messaging, transmission, or sharing of such content through the Website or the Mobile App. Rula reserves the right, but not the obligation, to monitor, review, remove, restrict, or disable access to any User Content or messaging functionality that Rula determines, in its sole discretion, violates these Terms, is inappropriate for the Website or the Mobile App, or may harm Rula, its users, Providers, or third parties. Rula may also suspend or terminate your ability to post, message, communicate, or otherwise access or use the Website or the Mobile App for violations of these Terms or at its sole discretion.

Rula is not responsible for any User Content submitted, posted, or shared by you or other users.

Indemnification

You agree to indemnify, defend, and hold harmless Rula, its affiliates, and their respective officers, directors, employees, agents, and representatives from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (i) your access to, use of, or misuse of the Website, the Mobile App, any related services, or any information made available through the Website or the Mobile App; (ii) your violation of these Terms or any applicable law, rule, or regulation; (iii) any information, content, materials, or User Content you submit, upload, transmit, or otherwise provide to Rula, the Group, or any Providers through the Website or the Mobile App; or (iv) any negligent, wrongful, fraudulent, or unlawful act or omission by you in connection with your access to or use of the Website or the Mobile App, including any infringement, misappropriation, or violation of any third-party rights.

Disclaimer of Warranties

Rula does not guarantee that access to or use of the Website or the Mobile App will be uninterrupted, secure, error-free, or compatible with your device or operating system, or that any defects will be corrected. The Website and the Mobile App, including all content, information, features, and services made available through the Website or the Mobile App, are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.

To the fullest extent permitted by law, Rula disclaims all warranties, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, availability, and quiet enjoyment. You are solely responsible for your use of the Website and the Mobile App, including any reliance on information, content, or services made available through the Website or the Mobile App.

Rula does not warrant that the Website, the Mobile App, their servers, or any content or functionality will be free of viruses, malware, harmful code, or other harmful components. You are responsible for implementing safeguards to protect your devices, accounts, and data, including maintaining appropriate security settings, software protections, backups, and access controls. Any warranties relating to products or services offered, sold, or distributed by Rula or its affiliates are governed by separate applicable terms and conditions, if any.

Limitation of Liability Regarding Use of Website, Mobile App and Services

TO THE FULLEST EXTENT PERMITTED BY LAW, RULA AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR ACCESS TO, USE OF, OR INABILITY TO ACCESS OR USE THE WEBSITE, THE MOBILE APP, THEIR CONTENT, OR ANY RELATED OR LINKED SERVICES, REGARDLESS OF THE LEGAL THEORY ASSERTED AND EVEN IF RULA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE WEBSITE, THE MOBILE APP, OR ANY RELATED SERVICES IS TO STOP USING THE WEBSITE, THE MOBILE APP, AND SUCH RELATED SERVICES. TO THE EXTENT THAT ANY PART OF THE ABOVE LIMITATION IS FOUND UNENFORCEABLE, RULA’S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF THE WEBSITE OR THE MOBILE APP WILL NOT EXCEED FIVE HUNDRED DOLLARS ($500).

Force Majeure

We will not be deemed in breach of these Terms or our Privacy Policy, or otherwise liable for any failure or delay in performing our obligations under these Terms, when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, the following force majeure events (“Force Majeure Events”): (a) acts of God; (b) flood, fire, earthquake, explosion, pandemic, epidemic, widespread internet, telecommunications, or power outage, or other technological disruption affecting the Website or the Mobile App; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest; (d) government orders, laws, regulations, actions, or restrictions; (e) embargoes or blockades in effect on or after the date of these Terms; (f) national or regional emergencies; and (g) other events beyond Rula’s reasonable control.

Rula will use reasonable efforts to communicate with you and provide notice within thirty (30) days following a Force Majeure Event, including, where reasonably practicable, notice through the Website, the Mobile App, email, or other available communication channels, and stating the expected duration of the disruption. Rula will also use commercially reasonable efforts to mitigate the impact of the Force Majeure Event and resume performance of its obligations as soon as reasonably practicable after the underlying cause is resolved.

Security

You may not access or attempt to access any portion of the Website or the Mobile App without authorization, interfere with the operation or security of the Website or the Mobile App, or attempt to circumvent any security, authentication, or access-control measures. Prohibited activities include, without limitation, probing, scanning, or testing system vulnerabilities; using automated tools such as scrapers, crawlers, or bots to access the Website, the Mobile App, or any Content; reverse engineering or attempting to extract source code from the Mobile App except to the extent expressly permitted by applicable law; or otherwise attempting to gain unauthorized access to data, accounts, systems, or networks connected to the Website or the Mobile App.

Violations may result in civil or criminal liability, and Rula may cooperate with law enforcement authorities in investigating and prosecuting such violations. If the Website or the Mobile App requires you to create an account or access password-protected or secure areas, you must use only your assigned credentials, maintain the confidentiality and security of your login information and devices, and accept responsibility for all activity occurring under your account.

You are responsible for maintaining the security of any device used to access the Website or the Mobile App, including by using device passcodes, biometric protections, and updated operating systems and security software where available. Rula uses reasonable safeguards to protect your personal information, as described in our Privacy Policy.

Revisions and Termination

Rula reserves the right, in its sole discretion, to suspend or terminate your access to all or any part of the Website or the Mobile App, with or without cause and with or without notice, including if Rula believes you have violated these Terms or engaged in fraudulent, abusive, unlawful, or unauthorized activity. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. These Terms constitute the entire agreement between you and Rula with respect to your access to and use of the Website and the Mobile App, except as supplemented by any additional terms applicable to specific services, features, or products. Rula may revise these Terms from time to time in its sole discretion by updating the Terms on the Website or through the Mobile App. You should periodically review these Terms to stay informed of any updates. Your continued access to or use of the Website or the Mobile App after revised Terms become effective constitutes your acceptance of the revised Terms.

Certain provisions of these Terms may be supplemented or superseded by expressly designated legal notices, guidelines, policies, or additional terms applicable to specific pages, features, functionality, or services made available through the Website or the Mobile App.

Contact Us:

Path CCM, Inc. d/b/a Rula

Address: 5201 Great America Parkway, Suite 320 PMB #234, Santa Clara, CA 95054

Phone Number: 323-205-7088

E-Mail Address: privacy@rula.com

PATIENT USERS – REGISTRATION AND BOOKING

Account Creation and Patient Registration

To access certain features and services available through the Website or the Mobile App, including scheduling and managing appointments, viewing session information, accessing resources, communicating with Providers, and managing account information, you may be required to create an account. By registering for an account, you agree to provide true, accurate, current, and complete information (“Registration Information”) and to maintain and promptly update such Registration Information to keep it accurate and complete at all times. If you provide any information that is untrue, inaccurate, outdated, or incomplete, or if Rula reasonably suspects that such information is inaccurate or unauthorized, Rula may suspend, restrict, or terminate your account and access to the Website or the Mobile App.

You are solely responsible for maintaining the confidentiality and security of your login credentials, devices, and account access information, and for all activities that occur under your account. You agree not to share your credentials, permit any other person to access your account, or otherwise compromise the security of your account. You must promptly notify Rula of any unauthorized use of your account, suspected security breach, or other security concern. Rula is not responsible or liable for any loss or damage arising from your failure to maintain the security of your account or devices.

By creating an account, you represent and warrant that you are at least eighteen (18) years old, or that you are the parent or legal guardian of a minor for whom the account is being created and used. Rula may require proof of age, identity, or legal authority at any time. Each user may maintain only one active account unless otherwise expressly authorized by Rula. Rula reserves the right to suspend, restrict, or terminate duplicate, false, fraudulent, or otherwise unauthorized accounts, or to suspend or terminate your access to the Website or the Mobile App if you violate these Terms or misuse the Website or the Mobile App.

No Medical Care or Advice

Rula is not a medical group and does not provide medical advice, diagnosis, or treatment. Rula provides administrative and technology services through the Website and the Mobile App on behalf of the Group, including scheduling, patient registration, messaging functionality, access to educational resources and exercises, and related support tools. All telemedicine consultations, clinical services, diagnoses, treatment recommendations, and other healthcare services facilitated, scheduled, accessed, or supported through the Website or the Mobile App are provided exclusively by licensed Providers engaged by the Group.

Rula does not own or operate medical practices and does not employ, supervise, or control the Providers delivering care. Clinical judgment and responsibility for patient care rest solely with the Group and its Providers. Patients should direct all questions regarding medical care or treatment to their Provider or the Group.

The Website and the Mobile App may provide access to educational content, self-guided exercises, wellness tools, articles, session summaries, and other mental health-related resources (“Resources”). These Resources are provided for informational and educational purposes only and do not constitute medical advice, diagnosis, or treatment, and are not a substitute for professional healthcare services.

Not For Emergencies

The Website, the Mobile App, and their services, including any messaging functionality, are not intended for medical emergencies or urgent situations and are not monitored continuously. You should never disregard, avoid, or delay obtaining medical advice from your physician or another qualified healthcare provider because of something you have read on the Website or the Mobile App. If you believe you are experiencing a medical emergency, mental health crisis, suicidal ideation, or any condition requiring immediate attention, call 9-1-1 or dial 9-8-8 immediately.

You should seek emergency care or follow-up care when recommended by a Provider or whenever you believe it is necessary. You should also continue consulting with your primary care provider and any other healthcare professionals involved in your care. Always seek the advice of a physician or other qualified healthcare provider with any questions you may have regarding a medical condition, and before starting, stopping, or modifying any course of treatment.

Availability of the Website and Mobile App

You represent and warrant that you are not a person barred from accessing or using the Website or the Mobile App under the laws of the United States or any other applicable jurisdiction. Access to and use of the Website, the Mobile App, and related services are limited to users located in U.S. states where such services are made available by Rula and the Group. Although the Website and the Mobile App may be accessible from various locations, your ability to obtain consultations, prescriptions, messaging functionality, or other clinical services depends on applicable state licensure requirements, prescribing rules, and other legal and regulatory restrictions. The Website, the Mobile App, and related services are not intended for use outside the United States, and accessing or using the Website or the Mobile App from jurisdictions where their content or services are unlawful, or where Rula does not make such services available, is prohibited.

Online Payments

You may be asked to pay for services through the Website or the Mobile App, including for booking or receiving healthcare services. Rula engages secure third-party payment processors to collect and process payments in compliance with applicable payment card industry standards, including Payment Card Industry Data Security Standard (PCI-DSS). Rula or its payment processors may request limited payment information, such as your name, billing address, payment card information, and expiration date, in order to process transactions.

All payment information is handled using commercially reasonable security measures. By submitting payment information through the Website or the Mobile App, you represent and warrant that: (i) the payment information you provide is accurate and complete; (ii) you are authorized to use the selected payment method; and (iii) you authorize the applicable charges and represent that your financial institution will honor such charges.

PROVIDER USERS ONLY – APPLICATION AND ACCESS

Applicability

This section applies only to licensed healthcare Providers who are engaged or contracted by the Group to provide healthcare services to patients of the Group.  If you are not a Provider engaged or contracted by the Group, this section does not apply to you. Some of the services Rula provides through the Website are intended to assist Providers in the delivery of care, such as registration, scheduling, credentialing, communication, documentation, and administrative support. These Provider User terms apply only to provider-facing functionality made available through the Website and do not supersede any separate Provider Portal terms.

Provider Applicability

To register as a Provider with Rula and utilize the Website in such capacity, you must be a licensed physician, nurse practitioner, or other qualified healthcare professional engaged or contracted by the Group to provide services to patients. By registering, you represent and warrant that you: (a) hold all required licenses, certifications, and authorizations necessary to practice in the jurisdiction(s) where you deliver care; (b) are in good standing with all applicable licensing boards and regulatory authorities; and (c) will comply with all applicable federal, state, and local laws, regulations, and medical board rules in connection with your use of the Website and delivery of services. Providers acknowledge that their relationship with patients is solely between the Provider and the patient. Patients do not have a physician–patient relationship with Rula. Rula does not practice medicine and does not provide medical services. Certain services offered through the Website are intended only to assist Providers in delivering care (including scheduling, communication, documentation, and administrative support) and do not constitute medical advice or treatment.

Rula does not provide medical advice, legal advice, or compliance guidance. Providers are responsible for seeking their own legal and regulatory counsel and for ensuring compliance with all applicable laws, rules, and regulations. The Website and its content should not be relied upon to determine compliance obligations.

Independent Provider Judgment

Providers are solely responsible for the provision of medical services, including exercising independent professional judgment and complying with all applicable standards of care. The Website may assist in facilitating care but is not a substitute for in-person assessment when reasonably necessary. Providers must inform patients when services delivered through the Website may not be a complete or adequate substitute for in-person care. The Provider–patient relationship exists solely between the Provider (and/or Group) and the patient. Providers are responsible for obtaining informed consent, providing notices, and maintaining accurate records of care.

Provider Indemnification

Providers agree to defend, indemnify, and hold harmless Rula from any claims arising out of the Provider’s use of the Website or the provision of medical services, including claims by or on behalf of patients or third parties. Providers may not settle any claim involving Rula without Rula’s prior written consent.

Provider Content

If a Provider submits, uploads, or provides content through the Website (“Provider Content”), the Provider represents and warrants that they have the legal right to do so, and that such content will not:

• Be defamatory, abusive, obscene, harassing, fraudulent, pornographic, or unlawful;

• Infringe the intellectual property or privacy rights of others; or

• Contain viruses or harmful components.

Providers remain solely responsible for all Provider Content. By submitting Provider Content, the Provider grants Rula a royalty-free, irrevocable, transferable license to use, copy, modify, publish, and distribute such content in any form or medium. Rula has no obligation to maintain Provider Content, provide compensation, or respond to submissions, and reserves the right to remove or edit content at its discretion.

Privacy and Compliance with Laws

Providers agree to use the Website and its services only in ways that comply with all applicable laws and regulations, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and related privacy and security rules including applicable state privacy laws. Providers are responsible for safeguarding patient information, using the Website solely for authorized purposes, and ensuring that all patient data is handled in accordance with HIPAA, state privacy laws, and the Group’s policies.